The purpose of this quality and environmental policy is to establish the framework for setting quality and environmental objectives, in accordance with the requirements of ISO 9001:2015 and ISO 14001:2015 standards.
1. Customer Focus.
• Customers are our main asset. All members of ARREGUI commit to meeting their requirements. Meeting customer requirements is the result of proper and thorough planning, implementation, and auditing.
• The ARREGUI brand is at the center of this strategy.
2. Commitment to Quality and the Environment
• The ultimate quality goal is to optimize resources to achieve the highest productive performance with minimal costs, based on the participation of all organization members to achieve customer satisfaction, benefits for organization members and society, and environmental improvement.
• Protect the environment and prevent pollution by controlling significant environmental aspects and implementing sustainable practices for environmental enhancement.
3. Continuous Improvement and Innovation
• ARREGUI promotes necessary improvements to achieve objectives. Deviations are a way to drive continuous improvement.
• Apply innovation and design to constantly improve our products and processes. The goal is to differentiate ourselves from our competition.
• Profitability is the common denominator of all our activities.
4. People and Participation
• Quality and environmental management is a commitment that requires collaboration and participation at all levels.
• ARREGUI is made up of committed individuals, with personal relationships based on trust and mutual respect. Gender equality criteria are applied, and maintaining or increasing the number of local workers is valued.
• Evaluate the risks of our activities and take actions to prevent them.
• Information, communication, and training are essential.
5. Legal Framework
• Commitment to comply with applicable legislation, as well as legal and regulatory requirements, and those assumed by the organization.
